SERVICES
The Services Your Backyard Deserves
So your pool stays crystal clear all summer, and your hot tub is always ready when you are.
Our licensed technicians have been caring for Southern Ontario backyards for over 60 years. Whatever your pool or hot tub needs, we've seen it and fixed it.
"They were extremely polite and went the extra mile. I am so appreciative of your assistance and for sending us such a wonderful crew."— Bea Hannivan, Vaughan Ontario
What we offer
Pool & hot tub services
Whether you have a pool, a hot tub, or both, we've got you covered.
Swimming Pool Services
Maintenance, repairs, water care, and more. We take care of your pool so you can just enjoy it.
View all pool services
Hot Tub Services
Year-round care to keep your hot tub clean, safe, and ready whenever you need it.
View all hot tub services"As a pool owner, I am very glad I met Pioneer Family Pools!"— Anna Winger, Oakville Ontario
Pool Services
Pool Opening
We get your pool summer-ready in the spring. Everything checked, balanced, and done right.
Book NowPool Closing
We get your pool properly protected before winter sets in, so that the start of next season runs smoothly.
Book NowLiner Install
A fresh liner transforms the look and feel of your pool instantly. We handle the full installation. Measured, fitted, and sealed to last.
Book NowPool Renovations
Breathing new life into an aging pool. From coping and decking to full structural updates, we'll make it look and feel brand new.
Book NowLandscaping
Complete your backyard with professional landscaping designed around your pool. We create outdoor spaces that are as beautiful as they are functional.
Book NowEquipment Repair
Pump not running? Heater acting up? Our technicians diagnose and repair pool equipment quickly so you're not losing swim days.
Book NowPool Repair
From cracked walls to plumbing issues, we find the problem and fix it properly. No shortcuts, no guesswork.
Book NowSafety Cover
A properly fitted safety cover gives you peace of mind all winter long. Keeps debris out and keeps your family safe.
Book NowLock-In Winter Cover
A secure, tight-fitting cover that protects your pool through the harshest Ontario winters. Easy to install, built to hold.
Book NowVinyl Leak Detection
Losing water and not sure why? We use proven detection methods to pinpoint vinyl leaks fast, before they become a bigger problem.
Book Now"Incredible customer service and a fantastic staff. Any pool or hot tub needs, Pioneer Pools is the best!"— Craig Robson, Hamilton Ontario
Hot Tub Services
Covana Maintenance
Keep your Covana cover operating smoothly season after season. We service the mechanical components, seals, and hardware to extend its life.
Book NowEquipment Repair
Jets, heaters, pumps, controls, when something isn't working right our technicians track it down and fix it fast.
Book NowHot Tub Covers
A well-fitting cover keeps your water clean, your heat in, and your energy bills down. We supply and install covers sized to your tub.
Book NowHot Tub Maintenance
Regular water changes, filter cleaning, and chemical balancing to keep your hot tub safe, clear, and ready whenever you need it.
Book NowPad Installation
A solid, level pad is the foundation of a safe hot tub setup. We install concrete or composite pads built to support your tub for the long haul.
Book NowRefurbishments/Upgrades
Give your hot tub a second life. From jet replacements and shell repairs to control upgrades, we bring older tubs back to their best.
Book NowBook a service
Get in touch with our team
Tell us what you need and we'll get back to you within one business day.
Pool services
Pool Opening
We get your pool summer-ready in the spring. Everything checked, balanced, and done right.
We'll get back to you within one business day to confirm your booking.
Our team is fully licensed and trained. When we show up, you know the job is being done right.
We've been caring for Southern Ontario pools and hot tubs since 1965. That's six decades of expertise you can count on.
Why choose us
We're with you
from day one.
And every day after.
We're not just a retailer. We're your long-term hot tub partner. From your first showroom visit to your tenth year of product ownership, our team is here every step of the way.
Canadian-owned & Locally operated
Family-run and proudly Canadian since day one. We understand our climate, our customers, and what it takes to service an outdoor space that works year-round.
60+ Years of Experience
With decades in the industry, we've helped generations of homeowners design, build, and care for their outdoor spaces with confidence.
One-Stop Shop
From pools and hot tubs to patio furniture and service, everything you need is available in one place making your project simple from start to finish.
Flexible Financing Options
We offer convenient financing plans to help you invest in your backyard now, with payment options that work for your budget.
Expert Service & Support
Our knowledgeable team is here year-round to help with installation, maintenance, and ongoing care for your backyard.
Long-Term Peace of Mind
Enjoy long-term peace of mind with strong manufacturer warranties ensuring your products can be supported and serviced for years to come.
Trusted Brands, Proven Quality
We carry well-known, reputable brands chosen for their performance, durability, and long-term value.
Ready to start your project?
Visit our showroom or get in touch. We'd love to help you design your perfect outdoor space!
Talk to an expertCustomer Reviews
Here's what our customers have to say
“Pioneer's service is simply amazing! From the moment we met Chris to discuss our Inground pool purchase, we knew we had found the right company.”
I cannot speak highly enough about the service guys! Their expertise and professionalism were evident from the moment they arrived. The installation of my new pump was done quickly, with great attention to detail. They even took the time to explain how the pump works, which I found very helpful.
Your service team gets 100% from me! Great service after the sale, prompt, professional, and knowledgeable. I am very pleased, thank you to everyone and a job well done!
Pioneer built our pool 4 years ago. This year, the pool heater quit and was a complete write off. Pioneer replaced it completely without any fuss. Good business ethics.
Kelly and I just wanted to let you know that we are very happy with everything Pioneer promised and delivered. Every person that came to our property represented Pioneer very well and were very respectful and professional with everything they needed to do in order to complete the job at task.
Frequently Asked Questions
The questions we get asked most, answered honestly.
The easiest way is to give us a call or fill out our online contact form. One of our team members will get back to you quickly to confirm the details and get you scheduled.
We recommend booking at least 3-4 weeks ahead, especially in spring and fall when demand is highest. The earlier the better. Our schedule fills up fast during peak season.
We do our best to accommodate urgent repair requests as quickly as possible. Give us a call and we'll let you know our earliest available time.
Yes! We offer seasonal maintenance packages for both pools and hot tubs. Contact us to find out what's available and what would work best for your setup.
Common signs include needing to top up your water more than usual, wet spots around the pool equipment or deck, or a noticeable drop in water level that isn't explained by evaporation or splash-out. If you suspect a leak, book a vinyl leak detection service and we'll pinpoint the source.
Watch for cloudy or foamy water, unusual smells, jets that aren't performing well, or error messages on the control panel. If something feels off, it's worth a call. Catching small issues early prevents bigger repairs down the road.
Absolutely. We service pools and hot tubs regardless of where they were purchased or installed. All we need is a few details about your setup to get started.
Still have questions?
TALK TO AN EXPERT →Get in Touch
We're here to help
Whether you have a question about a service, need a quote, or just want to talk through your options, send us a message and we'll get back to you within one business day.
- Response within one business day
- No pushy sales, just honest advice
- Serving Southern Ontario for over 60 years