End the season right
Professional Pool Closing
We get your pool closed, covered, and ready for winter. Our licensed technicians handle everything from line blow-out to cover installation.
Book a pool closingPool closing
What's included
Here's exactly what our team takes care of at every pool closing appointment.
Before we arrive
How to prepare
Please complete the following before your closing appointment — some of these are required for the closing to proceed.
Please take care of the following before your appointment:
- Pump down your sump well at least 48 hours in advance. A pool cannot be closed with significant water in the sump well.
- Vacuum and clean your pool, and remove all debris prior to your closing.
- To ensure your pool water is chemically balanced, bring in a water sample to your nearest Pioneer location at least one week before closing.
- Remove all drop-in steps and sand bags prior to closing.
- Salt cell and cartridge filters should be cleaned and stored indoors. We can clean them for you at an additional cost.
- Ensure that all equipment, accessories, and winter plugs are accessible for our crew.
Please read before booking
What's not included & important notes
We want to make sure there are no surprises on the day of your appointment.
Partial closings — Etobicoke & Toronto area Prior to your closing appointment, please be aware that you must lower your own pool water to winterization level (to the bottom of your returns) due to water discharge regulations. If you do not reside in the Etobicoke/Toronto area and choose to schedule a partial closing, the water must be drained in advance of our arrival.
- Winterizing solar heating systems
- Winterizing Intex or Bestway type pools
- Cleaning of salt cells and cartridge filters (available at additional cost)
- Placing cells indoors
- Removing drop-in steps and sand bags (must be done by homeowner before appointment)
- Vacuuming and/or chemically balancing the pool
- A pool put to bed clean in the fall is a clean pool in the spring. It is normal for pools closed with a safety cover to open green due to the mesh design of the cover.
- A pool cannot be closed with significant water in the sump well.
- Water left unbalanced over the winter can cause liner fading, wrinkles, and staining issues.
- We are not responsible for winter covers coming out of track, coming loose from a water bag, or covers that cannot be properly secured on an above ground pool due to deck surround.
- Above ground pools: Please monitor your pool during the winter months to ensure ice and snow are not creating issues with your pool structure or attached fixtures.
- If any of the required preparation items have not been completed prior to your appointment, our team may need to return at a later date and additional charges will apply.
Cancellation policy: We require at least 24 hours' notice for any appointment cancellations or rescheduling. Appointments where access is restricted (for example, if gates are locked or the pool area is inaccessible) or cancellations made within 24 hours of the scheduled service may result in additional fees.
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Get in touch with our team
Tell us what you need and we'll get back to you within one business day.
Pool services
Pool Closing
We get your pool properly protected before winter sets in, so that the start of next season runs smoothly.
We'll get back to you within one business day to confirm your booking.
Our team is fully licensed and trained. When we show up, you know the job is being done right.
We've been caring for Southern Ontario pools and hot tubs since 1965. That's six decades of expertise you can count on.
Why choose us
We're with you
from day one.
And every day after.
We're not just a retailer. We're your long-term hot tub partner. From your first showroom visit to your tenth year of product ownership, our team is here every step of the way.
Canadian-owned & Locally operated
Family-run and proudly Canadian since day one. We understand our climate, our customers, and what it takes to service an outdoor space that works year-round.
60+ Years of Experience
With decades in the industry, we've helped generations of homeowners design, build, and care for their outdoor spaces with confidence.
One-Stop Shop
From pools and hot tubs to patio furniture and service, everything you need is available in one place making your project simple from start to finish.
Flexible Financing Options
We offer convenient financing plans to help you invest in your backyard now, with payment options that work for your budget.
Expert Service & Support
Our knowledgeable team is here year-round to help with installation, maintenance, and ongoing care for your backyard.
Long-Term Peace of Mind
Enjoy long-term peace of mind with strong manufacturer warranties ensuring your products can be supported and serviced for years to come.
Trusted Brands, Proven Quality
We carry well-known, reputable brands chosen for their performance, durability, and long-term value.
Ready to start your project?
Visit our showroom or get in touch. We'd love to help you design your perfect outdoor space!
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